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Legal

Terms of Service

The agreement covering managed campaigns, campaign credits, advertising authorization, and billing.

Services provided

LYNC Connect provides campaign-management services: configuring your event marketing system, building and managing advertising campaigns, and operating registration, reminder, attendance, and follow-up workflows. We do not provide insurance, financial, or legal advice.

Advertising spend

Campaign-management fees do not include advertising spend. Campaigns run in your own advertising account with your own payment method. You select and authorize a budget for each campaign, with a $150 minimum, and we configure campaigns not to exceed the amount you authorize.

Campaign credits

Purchases issue campaign credits to your organization. Credits are consumed when a campaign order is submitted and are tracked as an auditable ledger. Credits apply to campaign management only and have no cash value.

Production lead times

Recommended lead time is approximately 28 days for a first campaign and 21 days for repeat campaigns. Requests inside that window may be submitted for rush review. Submission of a rush request is not a guarantee of launch, and approval is at our discretion.

Client responsibilities

You are responsible for providing accurate event details, timely access to required advertising and communication assets, compliance with the regulations governing your licenses and lines of business, and the content of statements you make at your events.

Results

Registration, attendance, and appointment outcomes depend on market conditions, budget, event quality, and factors outside our control. We do not guarantee specific registration counts, attendance, appointments, or sales.

Billing and subscriptions

One-time purchases are charged at checkout. Platform subscriptions bill monthly until cancelled. Qualifying LYNC CRM clients may have the platform fee waived. Refunds for campaign management already performed are not provided.

Changes to these terms

We may update these terms as the platform evolves and will make the current version available here. This page is a starting template and should be reviewed by your legal counsel before launch.

Messaging Terms (SMS)

These terms apply to text messages sent by LYNC Connect to people who opt in on our own web forms.

Program description

LYNC Connect sends text messages to insurance agents and agency staff who ask us to. Messages relate to a demo request you submitted, onboarding for your account, campaign status, and account notices. We do not send text messages to your event registrants from LYNC's number; registrant messaging goes out from each client's own verified sender.

How you opt in

You opt in by actively checking the SMS consent box on a LYNC Connect web form at lyncconnect.com/contact or lyncconnect.com/signup and submitting the form with your mobile number. The box is never pre-checked, and consent is never a condition of purchase or of using the platform.

Message frequency and cost

Message frequency varies, up to approximately 4 messages per month. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.

STOP and HELP

Reply STOP to any message to opt out and you will receive one confirmation message and nothing further. Reply HELP for help, or email support@lyncconnect.com. Opting out of text messages does not affect your account, your email, or your campaigns.

Supported carriers

Messaging is supported on major U.S. wireless carriers. Carrier support may change without notice.

Privacy

We do not sell, rent, or share your personal information, including your mobile phone number and your SMS consent, with any third party for their own marketing purposes. Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. See our Privacy Policy for details.